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BEA Survey Questions

How do I file a BE-12 benchmark survey?

File your BE-12 survey report online with eFile at www.bea.gov/efile. This is the best method of submission providing a confirmation of submission and access to your previously submitted eFile data.

You may also file by attaching your submission to a secure message in eFile, sending by fax to 301-278-9500, or mailing to the address on the form. We do not recommend submitting your survey report via email as this is not a secure transmission method for your company’s confidential information.

I have forgotten my username and/or password for my eFile user account. How do I get this information?

To retrieve your username: Go to www.bea.gov/efile and select Forgot your username? next to the username login. You will be asked for the email address associated with the user account. If the email address matches an account in the BEA eFile System, the username will be sent to that email address.

The person working on this form has left our company. How do I retrieve the login information to file our BE-12 survey?

Only one contact person can have login credentials for a U.S. affiliate at a time. If you still have access to the previous user’s email, you can retrieve the existing login information by going to www.bea.gov/efile, selecting Forgot your username? to have the username sent via email, and then selecting Forgot password? to reset the password.

I have downloaded the PDF survey form from the BEA eFile System, but I am unable to enter data in the form, save data in the form, or I am unable to submit the form. What do I do?

BEA eFile PDFs require Adobe Acrobat or Adobe Reader.

The BEA surveys that utilize PDF forms will only work with Adobe Acrobat or the free Adobe Reader version 7 or later. No other PDF software will work. If you attempt to use any other PDF software, you will not be able to submit the data that you enter into the form. Follow the steps below to be sure that your forms are opened in Adobe Acrobat.

I am using Chrome and am having issues downloading or submitting my survey report via eFile.

The eFile PDFs will only work with Adobe Acrobat or Reader (click here for more information). If you are using the Google Chrome browser, you may experience a problem with the BEA eFile System as the Chrome browser contains a built-in PDF viewer that is not compatible with BEA eFile PDF forms.

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